Iron Gate Global brings extensive ServiceNow knowledge and practical engineering experience to the design, implementation, administration, and optimization of enterprise platforms. Our certified engineers understand the complexities of ServiceNow environments and deliver solutions tailored to our customers' technical requirements, operational needs, and business objectives.

We specialize in helping organizations maximize the value of their ServiceNow investments through platform modernization, automation, integration, and custom application development.

Our ServiceNow capabilities include:

• IT Operations Management (ITOM): Service visibility, operational intelligence, infrastructure monitoring, and automated workflows.
• Software Asset Management (SAM): Software asset lifecycle management, license optimization, compliance, and cost visibility.
• Strategic Portfolio Management (SPM): Portfolio planning, resource management, project execution, and strategic alignment.
• Discovery: Infrastructure discovery, configuration data collection, and Configuration Management Database (CMDB) development and optimization.
• Platform Engineering: On-premises ServiceNow platform architecture, administration, performance optimization, and operational support.
• Platform Upgrades and Cloning: Upgrade planning and execution, instance cloning, environment management, and platform lifecycle support.
• Automation and Integration: Streamlining business processes and connecting ServiceNow with enterprise systems, infrastructure, and cloud services.
• Custom Application Development: Designing and developing tailored ServiceNow applications, workflows, portals, and user experiences.

Our goal is to help customers build reliable, scalable, and efficient ServiceNow environments that deliver measurable value.

We engineer and manage the platforms that power modern organizations. Our expertise spans traditional on-prem infrastructure, hybrid environments, and cloud-native architectures, allowing us to support customers throughout their technology lifecycle.

Iron Gate Global delivers infrastructure solutions designed around security, scalability, reliability, and operational efficiency.

Our capabilities include:

• On-prem platform engineering and infrastructure support.
• Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
• Cloud integration and engineering across Amazon Web Services (AWS) and Google Cloud.
• Infrastructure automation and provisioning using AWS CloudFormation.
• Containerization and orchestration using Kubernetes.
• Enterprise database engineering and support, including RaptorDB and MySQL.
• Infrastructure modernization, configuration management, and operational optimization.

Whether supporting established enterprise environments or implementing modern cloud solutions, we help organizations build and maintain technology platforms that are dependable, adaptable, and ready for the future.

Our software engineers turn complex requirements into practical, high-quality solutions. We develop custom applications, automate business processes, and integrate enterprise technologies to improve operational effectiveness and deliver meaningful results.

From initial requirements and architecture through development, testing, deployment, and ongoing support, our team brings a collaborative, engineering-focused approach to every engagement.

Our software engineering capabilities include:

• Custom application design and development.
• Enterprise application and system integration.
• Workflow development and intelligent automation.
• Cloud-native application engineering.
• Continuous integration and continuous delivery (CI/CD) using Jenkins.
• Containerized application development and deployment.
• Agile software development and Scrum-based delivery.

We focus on building maintainable, scalable software that aligns with customer objectives and supports long-term success.

Iron Gate Global enables organizations to unlock the value of their enterprise data through intelligent search, data mining, automation, and emerging AI technologies.

We combine our platform engineering and software development expertise with modern AI capabilities to help customers improve information discovery, streamline workflows, and make better use of their data.

Our capabilities include:

• ServiceNow AI Search and Now Assist capabilities.
• Data mining and enterprise information discovery.
• Intelligent workflow automation.
• Agentic AI solutions and AI-enabled process orchestration.
• Integration of AI capabilities into enterprise platforms and applications.

We focus on practical AI applications that enhance productivity, improve access to information, and support more effective business and mission operations.

Successful technology initiatives require more than technical expertise. They require strong leadership, effective communication, and disciplined execution.

Iron Gate Global provides program management and Agile delivery expertise to support and enable organizations to plan, coordinate, and execute complex technology initiatives. We work closely with stakeholders, engineering teams, and mission partners to maintain alignment between technical execution and organizational objectives.

Our capabilities include:

• Program and project management.
• Agile Scrum implementation and facilitation.
• Requirements development and stakeholder coordination.
• Sprint planning, backlog management, and delivery oversight.
• Risk, schedule, and resource management.
• Cross-functional team coordination and continuous improvement.

Our approach emphasizes transparency, accountability, collaboration, and delivering meaningful results.